Testimonials & Reviews

5.0
Based on 60 reviews
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Ellis Barclay
09:24 23 Aug 25
Me and my partner had a fantastic experience with Emily at Proceed Property. She made the whole letting journey smooth and stress-free, always offering great support and guidance along the way. Emily was professional, approachable, and quick to help with any questions we had. We really appreciate all her effort and would highly recommend her to anyone looking to rent with confidence!
Katie May
10:36 21 Aug 25
Proceed have been amazing since day one.First meeting Alex who talked us through everything with such enthusiasm and knowledge, we knew straightaway we wanted Proceed to sell our house.Next meeting Harry who has kept us sane the whole way through. Harry has so much drive and he's incredibly hard working, he wont stop until he's helped you through every step.Proceed sold our house in a couple of weeks, we highly recommend them to everyone! 🌟🌟🌟🌟🌟
Lisa Knowles
12:51 18 Aug 25
Cannot recommend Proceed property highly enough. Harry and Alex have been professional, kind and assertive in getting our sale done in a timely manner. They seem to have their act together a lot more than other estate agents locally! 😀
Sam Cantle
20:35 16 Aug 25
Had the pleasure of having a viewing with Sam from the sales team. Had many viewings that day with other agents and no others went above and beyond like Sam at Proceed. Even though the property didn’t end up suiting me, Sam answered any questions I had and came prepared with any other useful information, making it the smoothest viewing I had by far. Highly recommend!
Benjamin Ell-Jones
10:36 15 Aug 25
Had the pleasure of working with Sam. Definitely recommend these guys. Very professional and very helpful.
Rachel Cross
08:56 15 Aug 25
I have been working with the team at Proceed in securing the lettings of my property. Emily has been fantastic, she has responded quickly, been available on phone and email to answer any questions. Would highly recommend the team
Steph Cook
10:15 12 Aug 25
These guys are the best estate agents I know and have worked with! Originally put my house for sale with another Chepstow agent and after a terrible experience, I wasn’t expecting much different from the team at Proceed. How wrong I was! Harry has been exceptional at keeping me informed throughout the entire process, giving me knowledgable advice and even doing things to help that aren’t technically within his remit! I’ve always been able to get through to them via phone / email, they have been super friendly and approachable and most importantly of all, they sold my house super quick and have remained helpful throughout the entire process. I was going to wait until my sale completed to leave this review but I’m confident that Harry will see it through until the end with the fantastic service I’ve gotten throughout. If there is anyone out there looking for a first class agency - these are the guys to go with!!
Karen Lane
12:05 10 Aug 25
Wow, where do i start?We had a property on the market for over 5 years. Not selling, as was a niche market being a retirement home.We decided to let Proceed Property have a go at selling it for us!From the very first time i stepped foot in the office and met Alex and Harry. I was full of confidence,excitement and a serious belief in everything they said. When they listed the property it looked so great with their photos and videos i wanted to buy it myself !!!Needless to say they did exactly what they set out to do, reached the audience they promised, and delivered 👏The whole experience has been stress free, full communication and updates along the way, even going over and above and helping and guiding me with form filling ( which i lack great confidence with)Proceed Property, litterly are what they promise and they deliver.This company is definitely one to watch and to sell with.
Claire E
18:12 09 Aug 25
Wow, where do I start? If I could double the rating I would!The team are in a league of their own, heads and shoulders above other local Estate Agents.From start to finish, they delivered an excellent service with a modern and innovative approach.The artistry and high quality of the photographs captured and highlighted our home beautifully and we received many compliments.Professional and enthusiastic the team kept us informed throughout the process by providing regular updates and feedback and were all genuinely and totally invested in providing high standards and the best outcome for us. They certainly delivered! The best Estate Agents in the area - no wonder they have won so many awards!
Emma Chivers
09:55 08 Aug 25
My partner and I have recently had the pleasure of working with Emily to rent out recently renovated 3bedroom property. From the very beginning, Emily has been professional, proactive, and incredibly reliable.Emily’s. handled every stage of the letting process with efficiency and attention to detail—from marketing the property and vetting tenants, to managing trades people to conclude final touches.What really sets Emily apart is her friendly, approach and she consistently goes the extra mile, making the whole experience stress-free and straightforward which is what we were looking for in our new letting agent as we are not local to our rental property.As a landlord, it’s a real comfort to know your property is in safe hands, and with Emily, I’ve had exactly that peace of mind.
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